Live Chat Hours:
M-Th 10am-7pm EST.
Friday: 10am-3pm EST.
Saturdays: 10am-2pm EST.
Support@ProsolutionsSoftware.com
Phone : (800) 710-3879
Reach out anytime for tattoo studio software support. Send us a message with your question and we’ll get back to you as quickly as possible with clear, helpful answers.
We’ll reply within 24-48 hours.
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Still have questions about getting help? Here are clear answers to the most common questions tattoo shop owners ask about technical support, response times, and how we assist with the software.
You can reach out anytime by email or through the support options available in your account. Our team is familiar with how tattoo shops actually operate, so you won’t have to explain basic studio workflows. Whether you’re dealing with a scheduling issue, a payment question, or something else, we focus on giving clear and practical answers. The goal is to solve the problem quickly so you can get back to running your shop.
We can assist with a wide range of topics, including login problems, appointment book questions, point of sale issues, inventory tracking, and general system navigation. If something isn’t working the way you expect, or you simply want to understand a feature better, our team can walk you through it. We aim to make tattoo shop software help straightforward and easy to understand, without unnecessary technical jargon.
We do our best to respond as quickly as possible during business hours. Most inquiries receive a reply within a reasonable timeframe so you’re not left waiting. If your issue is urgent, include clear details in your message so we can prioritize it properly. Our focus is on providing reliable customer support for tattoo software that helps you resolve problems without long delays.
Yes. Whether you run a small shop or a larger multi-artist studio, we can help. Questions about artist schedules, permissions, shared calendars, or reporting are common, and our team understands those needs. Tattoo studio software support is designed to work for different shop sizes, so you can get help that fits the way your business actually runs.
Absolutely. If you’re unsure how to use part of the system, we can guide you step by step. Many shop owners contact us not because something is broken, but because they want to use a feature more effectively. We’re happy to provide clear explanations and practical tips so you feel more confident using the software day to day.
Yes. Access to support is part of using the platform. You don’t need to purchase a separate plan just to get help when questions come up. Whether you need tattoo software technical support for a one-time issue or ongoing guidance, our team is available to assist as part of your regular software experience.
